Privacy Policy

EIDA Solutions collects the users’ full name, e-mail address and company information for all Authorized users. Authorised users are those who have been granted access to the EIDA Server.

The information we collect is not shared with or sold to other organizations except under the following circumstances:

It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of these Terms of Service, or as otherwise required by law.

Information Gathering and Usage

When your account is created in EIDA, we ask for information such as your name, company name, email address.

EIDA uses the collected information for identification and authentication, services improvement, customer support, notifications of changes and new features, and research.

The EIDA application sends notification emails when certain actions are completed within the EIDA functional suite. You may request to be removed from all notification emails by contacting the EIDA Solutions Administrator for your project.

EIDA Solutions sends email newsletters as frequently as every 30 days, informing users about new features, company news, project updates and requesting user feedback. You can opt-out by unsubscribing by clicking on a link in the survey email.


A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive.

Cookies are required to use the EIDA service.

We use cookies to record current session information, but do not use permanent cookies. You are required to log-in to EIDA after a certain period of time has elapsed without activity or if you close your web browser. This is to protect you against others accidentally accessing your account contents.

Data Storage

EIDA Solutions uses third party vendors and hosting partners to provide the necessary hardware, software, security, networking, storage, and related technology required to run EIDA. Data stored in persistent disks that is encrypted under the 256-bit Advanced Encryption Standard. Although EIDA Solutions owns the code, databases, and all rights to the EIDA application, EIDA Solutions customers retain the rights to their data for their project.


EIDA Solutions may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate these Terms of Service. Please note that we may be obliged to share an EU individual’s personal data in response to lawful requests by public authorities including to meet national security and law enforcement requirements.

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